Housekeeping - Team Leader

Job Summary: 

We are seeking an experienced Housekeeping Supervisor to oversee cleanliness and presentation standards at Cinemacity, our new luxury cinema with dine-in experiences in Abu Dhabi. The ideal candidate will have extensive experience in high-end hotels or luxury hospitality environments, ensuring exceptional hygiene, service quality, and guest comfort. This role requires strong leadership skills to manage housekeeping staff and maintain premium cleanliness standards across auditoriums, lounges, dining areas, and guest facilities.

Key Responsibilities

• Supervise and coordinate daily housekeeping operations across cinema auditoriums, lounges, dining areas, restrooms, and public spaces.
• Ensure all areas meet luxury hospitality cleanliness standards, especially in dine-in cinema environments.
• Manage and schedule housekeeping staff to ensure efficient coverage during operational hours and peak showtimes.
• Conduct routine inspections of facilities to ensure cleanliness, hygiene, and presentation standards are maintained.
• Oversee the cleaning and turnaround of auditoriums between movie screenings to ensure readiness for the next show.
• Ensure proper sanitation and hygiene standards are followed in dining areas in collaboration with food and beverage teams.
• Train housekeeping team members on cleaning procedures, safety standards, and luxury service expectations.
• Monitor and manage cleaning supplies, equipment, and inventory levels.
• Coordinate with operations and maintenance teams to report and resolve facility issues.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle guest feedback related to cleanliness and ensure issues are resolved promptly.

Requirements

• 8–10 years of housekeeping experience, preferably within luxury hotels, resorts, or high-end hospitality environments.
• Proven experience in a supervisory or leadership role managing housekeeping teams.
• Strong understanding of luxury cleanliness standards and guest service expectations.
• Experience managing housekeeping operations in large public venues or hospitality settings.
• Excellent organizational, leadership, and communication skills.
• Ability to work in a fast-paced entertainment environment, including evenings, weekends, and holidays.
• Arabic speaking skills are a plus.
• Strong attention to detail and commitment to maintaining premium standards.

Education

• Diploma or certification in Hospitality Management, Hotel Management, or a related field preferred.

Key Competencies

• Team leadership and supervision
• Attention to detail and quality control
• Time management and operational coordination
• Guest service orientation
• Health and hygiene compliance

Work Environment

This role operates in a luxury cinema environment offering premium dine-in experiences, requiring high hospitality standards similar to five-star hotel operations.