Housekeeping Supervisor 29N25

The Housekeeping Supervisor is a crucial position within the hospitality industry, responsible for overseeing and coordinating the daily activities of the housekeeping staff to ensure that guests enjoy a clean and well-maintained environment. This role involves managing staff schedules, training team members, conducting inspections, and ensuring compliance with health and safety regulations. A Housekeeping Supervisor is also tasked with handling inventory management and quality control measures to maintain the highest standards of cleanliness and guest satisfaction. This position requires excellent leadership, organizational, and communication skills, as well as a keen eye for detail and the ability to handle guest inquiries and complaints efficiently. If you thrive in a dynamic environment and are passionate about creating exceptional guest experiences, this role may be the perfect opportunity for you.

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping staff efficiently.
• Conduct regular inspections of guest rooms, public spaces, and common areas.
• Ensure compliance with health, sanitation, and safety regulations consistently.
• Handle scheduling, training, and development of housekeeping team members.
• Maintain high standards of cleanliness throughout the property at all times.
• Monitor and manage inventory of cleaning supplies and guest amenities.
• Address and resolve guest inquiries and complaints professionally and promptly.
• Implement quality control measures to enhance guest satisfaction levels.
• Collaborate with other departments to meet guest service standards effectively.
• Prepare and update housekeeping reports and department records regularly.
• Assist in developing and implementing departmental procedures and guidelines.
• Participate in team meetings and contribute to overall operational improvements.

Requirements

• High school diploma or equivalent; hospitality degree preferred.
• Proven experience in housekeeping or a related field required.
• Strong leadership skills with the ability to manage a diverse team.
• Excellent organizational skills and attention to detail are essential.
• Proficiency in using housekeeping management software and tools.
• Ability to handle physical work and stand for extended periods.
• Exceptional communication skills with a customer-oriented approach.