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Job Description

As a Housekeeping Order Taker, you are crucial to facilitating effective communication and coordination within the Housekeeping Office. Your key responsibilities include overseeing administrative tasks, maintaining meticulous records, delivering exceptional customer service, and contributing to the overall cleanliness and organization of the office.

Key Job Responsibilities:

  • Safeguard, record, and manage all keys and documents within the Housekeeping Office.
  • Organize and file daily activity reports efficiently in the Housekeeping Office.
  • Promptly answer phone calls, adhering to established telephone etiquette and standards.
  • Record all incoming calls, ensuring proper dissemination and follow-up on messages.
  • Manage Lost & Found matters, including receiving, recording, storing, claiming, and clearing items.
  • Update and maintain housekeeping files, ensuring accuracy and completeness.
  • Generate and print system reports for the room discrepancy report in the morning and afternoon; submit copies to Finance and Front Office.
  • Coordinate baby-sitting services for guests and prepare attendance sheets for monthly payroll.
  • Maintain the cleanliness and tidiness of the Housekeeping Office.
  • Regularly clear outdated reports on a monthly basis, following hotel standards for record-keeping.
  • Uphold environmental, health, and safety standards in alignment with organizational policies.
  • Adhere to the company’s environmental, health, and safety procedures and policies.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: https://www.millenniumhotels.com Job Function: Hospitality & Guest Services
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Grand Millennium Al Wahda, an urban luxury 5-star hotel in Abu Dhabi, is the preferred choice for business and leisure travelers, conveniently located in the heart of the UAE capital. Boasting 845 spacious rooms, luxury suites, and fully serviced apartments, the hotel offers a lavish spa, a state-of-the-art fitness club, and an array of exceptional restaurants and bars complemented by impeccable service.Seamlessly connected to Al Wahda Mall, Abu Dhabi’s premier shopping and entertainment destination with over 350 renowned brands, the hotel also provides a prime location just steps away from the Abu Dhabi Central Bus Station, ensuring effortless connectivity to the capital's main district and other Emirates, including Dubai. Guests can enjoy a complimentary daily shuttle service to the beach and key tourist attractions, enhancing convenience throughout their stay.Dining options include signature dishes and classic favorites at Al Wahda Restaurant’s international buffet, eco-friendly delights at 90 Centigrade Café, signature burgers at Porters English Pub, and relaxing evenings at 31 Bar Lounge. Vegetarian, halal, gluten-free, yogi, healthy, and kid-friendly menu options are also available.Situated close to local attractions such as the Sheikh Zayed Grand Mosque, Louvre Abu Dhabi, Abu Dhabi National Exhibition Centre, Yas Island, Ferrari World, and Warner Bros. World, the hotel offers a gateway to the best the city has to offer. It is also the ideal venue for residential conferences, meetings, corporate events, and social gatherings, with a talented team dedicated to making every event memorable and successful.Grand Millennium Al Wahda is proud to hold the prestigious Green Key certification, showcasing its commitment to sustainability.

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