Housekeeping Intern

Shangri-La Group | Abu Dhabi, United Arab Emirates

About Us

Find Your Shangri-La in Shangri-La.

Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today. As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.

Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, 6 private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.

About The Role

As a Housekeeping Intern, you will have the opportunity to be fully immersed in the Housekeeping Department, learning at different levels of responsibility, and working with a team. You will also provide excellent customer service, maintaining high standards of hospitality and guest satisfaction.

Key Responsibilities

• Maintain and clean guests’ rooms including replenishing room supplies as per the Shangri-La room standards policy.
• Inform valets to collect guests’ clothes for laundry, dry cleaning or pressing.
• Maintain the public and general areas cleanliness. Report any maintenance-related issue to the respective department.
• Collaborate with colleagues to keep excellent service standards and be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
• Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.
  
  

About You

• Maintains a growth mindset and willingness to learn the skills and knowledge of housekeeping.
• Great teamwork skills, attention to detail, efficient, punctual, and flexible to work on a shifting schedule, weekends and holidays.
• Warm, friendly, can-do attitude, and the desire to always deliver the Shangri-La experience.
• High School, Diploma, and/or Hospitality graduate would be preferred.
• Previous customer service and/or housekeeping experience in luxury hospitality/customer service is a plus.
• Lives and breathes the Shangri-La Values.
  
  

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive
  
  

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment of diverse workforce.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

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