Housekeeping Coordinator 17N25

We are seeking a dedicated and organized Housekeeping Coordinator to join our team at 17N25. In this role, you will be responsible for managing and coordinating housekeeping services to ensure the highest standards of cleanliness and guest satisfaction. You will oversee the daily operations of the housekeeping department, including scheduling and assigning tasks to the housekeeping staff. Your ability to anticipate customer needs, maintain strong attention to detail, and continuously seek improvements will contribute substantially to the smooth operation of our venue. The ideal candidate thrives in a fast-paced environment and possesses exceptional communication and problem-solving skills. This is a fantastic opportunity for an enthusiastic and proactive individual looking to contribute to a cohesive team and ensure the comfort and cleanliness needed to provide an exceptional guest experience.

Responsibilities

• Coordinate and oversee daily housekeeping operations to ensure efficiency and compliance.
• Schedule and assign housekeeping tasks to staff based on priority and availability.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities.
• Ensure all housekeeping staff adhere to hygiene, sanitation, safety, and quality standards.
• Manage inventory of cleaning supplies and equipment, placing orders as necessary.
• Handle guest complaints and inquiries, delivering efficient and courteous assistance.
• Train and mentor new housekeeping staff to maintain a high standard of service.
• Prepare and review housekeeping reports, maintaining records of operations and budgets.
• Collaborate with other departments to ensure seamless operational coordination.
• Facilitate periodic deep-cleaning projects, coordinating with staff and external vendors.
• Implement and update housekeeping policies and procedures to increase efficiency.
• Stay informed about the latest housekeeping techniques and products for improved service.

Requirements

• High school diploma or equivalent; additional education in hospitality is a plus.
• Minimum of 2 years of experience in housekeeping or a related field.
• Strong knowledge of housekeeping management systems and operations.
• Excellent organizational skills and the ability to prioritize tasks effectively.
• Proficient with Microsoft Office Suite and other housekeeping software applications.
• Ability to handle multiple tasks and work in a fast-paced environment under pressure.
• Strong interpersonal skills with a customer-focused approach to problem-solving.
• Ability to stand for extended periods and lift moderate weights when necessary.