Housekeeping Coordinator 12J25

As a Housekeeping Coordinator, you will play a pivotal role in maintaining and managing the daily operations of the housekeeping department within a hotel, resort, or similar establishment. Your organizational skills and attention to detail will ensure that the guests experience a clean and welcoming environment. You will be responsible for coordinating with housekeeping staff, managing inventory and supplies, and ensuring adherence to health and safety standards. Your communication and leadership skills will help in directing cleaning schedules and addressing guest inquiries or complaints promptly. If you are a proactive individual who thrives in a fast-paced environment and enjoys leading a team dedicated to excellence in hospitality, this role is designed for you.

Responsibilities

• Schedule and coordinate daily cleaning activities for the housekeeping staff.
• Monitor and maintain inventory of cleaning supplies and guest amenities.
• Liaise with other departments to address and resolve guest inquiries or issues promptly.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards.
• Train, supervise, and appraise housekeeping staff members on performance and adherence.
• Ensure compliance with health and safety regulations in all housekeeping activities.
• Develop and implement processes to optimize housekeeping efficiency and effectiveness.
• Compile reports on housekeeping activities and maintain accurate records and data.
• Coordinate with vendors for outsourced cleaning or laundry services as needed.
• Respond rapidly and effectively to customer complaints or emergency situations.
• Collaborate with management on budget planning and staffing requirements.
• Assist in organizing and setting up for special events and functions as required.

Requirements

• Prior experience in housekeeping or hospitality management is highly desired.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication skills to liaise effectively with team and guests.
• Proficiency in housekeeping management software and tools is a plus.
• Ability to conduct training and assessments for team development and efficiency.
• Attention to detail and commitment to delivering high-quality service consistently.
• Ability to work flexible hours, including weekends and public holidays.