Hostess

Key Responsibilities

• Guest Reception & Seating Management:
• Welcome guests with warmth, professionalism, and dignity adhering to fine dining standards.
• Manage reservations, waitlists, and VIP guest seating with precision and discretion.
• Escort guests to their tables, present menus, and manage optimal table rotation.
• Customer Service & Guest Experience:
• Anticipate guest needs, manage dietary preferences, and resolve inquiries gracefully.
• Oversee reservation channels (phone, WhatsApp) and maintain detailed guest profiles.
  
  
  

• Coordinate with servers, captains, and kitchen staff to ensure a smooth service flow.
• Communicate VIP arrivals and special occasions to the team.
• Support service staff during peak hours to maintain operational efficiency.
  
  
  

• Maintain high standards of grooming, posture, and uniform presentation.
• Ensure front entrance and waiting areas are clean, safe, and compliant with health and safety regulations.
  
  
  

• Experience: Previous experience as a Hostess or in a guest-facing role within fine dining or high-end hospitality is preferred.
• Skills: Strong organizational, multitasking, and problem-solving abilities under pressure.
• Communication: Excellent interpersonal skills and professional presentation.
  
  
  

• English: Professional fluency required.
• Arabic: Professional proficiency is a strong advantage.