Holiday Travel Consultant 23J25

We are seeking a dedicated and skilled Holiday Travel Consultant to join our dynamic travel agency. This role demands a proactive individual who thrives on creating seamless travel experiences and offering personalized travel advice to clients. The successful candidate will be responsible for designing holiday packages, providing travel solutions, and ensuring customer satisfaction by attending to specific travel needs and preferences. The Holiday Travel Consultant will utilize their extensive knowledge of global destinations, travel industry trends, and client management experience to provide top-notch travel arrangements. If you are a passionate traveler with an eye for detail and a heart for customer service, we would love to have you join our team and help create unforgettable travel experiences for our clients.

Responsibilities

• Consult with clients to determine their travel needs and preferences.
• Design and recommend suitable holiday packages and travel itineraries.
• Stay updated with the latest travel trends and destination information.
• Coordinate and book flights, accommodations, tours, and transportation for clients.
• Provide clients with all necessary travel documentation and updates.
• Build and maintain strong relationships with travel suppliers and partners.
• Handle customer inquiries and resolve issues related to travel arrangements.
• Assist clients in travel insurance arrangements and Visa applications.
• Manage bookings and ensure efficient handling of cancellations and alterations.
• Strive to meet and exceed sales targets and customer satisfaction goals.
• Collaborate with team members to develop new travel products and services.
• Keep accurate and detailed records of all travel transactions and documentation.

Requirements

• Bachelor's degree in Tourism, Hospitality, Business, or a relevant field preferred.
• Proven work experience as a Travel Consultant or similar role in the travel industry.
• In-depth knowledge of travel software and booking systems is necessary.
• Excellent communication and interpersonal skills to engage clients effectively.
• Strong organizational and time management skills to handle multiple bookings.
• Attention to detail and problem-solving skills to manage travel issues efficiently.
• A team player with the ability to collaborate in a fast-paced work environment.
• Passion for travel and a good understanding of various cultures and destinations.