Hard Services Team Leader

Job Description

Join Us at Miral Experiences

At Miral Experiences, we don’t just create jobs — we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world’s most iconic attractions, including Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, Yas Waterworld, and SeaWorld Yas Island.

We are passionate about delivering unforgettable guest experiences and shaping the future of leisure and entertainment in the UAE. Our team is made up of innovators, doers, and dreamers who thrive in a dynamic, inclusive, and purpose-driven environment.

If youre looking to be part of something bigger — where your work directly contributes to memorable experiences for millions — then Miral Experiences is the place for you.

About The Role

Are you ready to take the lead in keeping world-class facilities running smoothly every day? We’re looking for a proactive and confident Hard Services Team Leader to join our Facilities Asset Management team!

In this role, you’ll be at the heart of operations — ensuring all electrical, mechanical, and civil systems are well-maintained, safe, and performing at their best. You’ll supervise daily activities, support colleagues on duty, and keep coordination flowing between internal teams and contractors.

What You’ll Do

✅ Lead and supervise the Hard Services shift team

✅ Monitor plant rooms & public areas, raising tasks where needed

✅ Coordinate with service providers and contractors on PM & repair tasks

✅ Support with operational requests from different departments

✅ Ensure all maintenance activities meet standards & schedules

✅ Report issues that need immediate action

✅ Work closely with Assistant Managers and step in when required

✅ Support night shift operations and monitor ongoing project work

What You Bring

🎓 Education & Skills

• Experience in MEP systems in hospitality or theme park environments
• Confident with Microsoft Office tools
• Strong communication, teamwork, and leadership skills
• Ability to work under pressure and handle multiple priorities
  
  

🛠️ Experience

• Minimum 3 years in maintenance roles within hospitality or theme parks
  
  

💡 Bonus Points

• Knowledge of Maximo or similar CMMS
• Familiarity with energy conservation practices
• Trade certificates in Mechanical/Electrical/Plumbing fields
  
  

Ready to Make an Impact?

If youre passionate about people, service, and creating a workplace where colleagues feel supported and valued — we’d love to hear from you. Apply now and take the next step in your career with Miral Experiences — where your work helps shape unforgettable moments every day.

About Us

Miral Experiences

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