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Job Description

Job Description

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as-

  • Pick up passport copies at the designated area
  • File all passport copies per day and hand it over to the concierge
  • Work with computer and scanner to send all the necessary information
  • Maintain an up to date knowledge of the hotel and services
  • Prioritize and perform accordingly to ensure that data’s are handled immediately with speed and efficiency
  • Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required

Skills

Education, Qualifications & Experiences

You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.

Knowledge & Competencies

The ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies-

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: https://www.rotana.com Job Function: Administrative Support
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Khalidiya Palace Rayhaan by Rotana, Abu Dhabi’s premier five-star family resort located on the Corniche, overlooking the Arabian Sea and next door to the Presidential Palace. With one of the city’s largest swimming pools and a 200-metre private beach it is a city retreat close to tourism attractions, cultural landmarks, popular malls and just 30 minutes from Abu Dhabi International Airport.Feel at home in our 443 rooms and suites with breathtaking views of the sea or Presidential Palace. With a contemporary design that maximises space and comfort and reflects the values of modern Arabian culture in an alcohol-free environment.Choose from four tempting dining experiences, from authentic Arabian flavours at Kamoon and international delights at Horizon to poolside drinks and snacks at Sunset Bar and a relaxed coffee in The Lounge, our lobby café. Our six indoor meeting venues with sea views and three outdoor spaces are the venues for every occasion.Relax and rejuvenate at Bodylines Fitness & Wellness Club, which includes a fully-equipped gym, six treatment suites and two relaxation rooms, or at The Beach Club with a large outdoor pool. Young guests can have fun at Flipper’s Kids Club and at our dedicated children’s pool and play area.

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