Front Office - Butler

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As a Butler, you are required to engage and maximize and exceed guests satisfaction by providing highly personalized, efficient, and responsive service with attention to details, and anticipating guests needs. Take ownership and leadership of all villas assigned to you including, directing, assisting, and ensuring the cleanliness and maintenance of guest villas. Butler is instrumental to achieve our goal in providing the highest professional standards of service to our guests and make our valuable guests leave with Amazing Stories.

Qualifications

• Minimum 1 year experience as a Butler/Villa Host, Madetory in a luxury segment.
• Previous experience of reception tasks, e.g. check-in/check-out is an advantage
• Friendly and outgoing behavior
• Proactive, resourceful and able to work independently
• Has strong decision-making abilities and upselling skills
• Excellent written and spoken skills in English
• Multi-language is an advantage
• With Butler certification would be an advantage