Front Office Assistant 23O25

The Front Office Assistant plays a crucial role in maintaining the smooth and efficient operation of the front office environment, and serves as the first point of contact for clients, visitors, and staff. This position requires a highly organized and customer-focused professional who excels in multitasking and is equipped with excellent communication skills. A Front Office Assistant is responsible for handling administrative duties, managing schedules, directing visitors, and providing overall support to the front office team. The ideal candidate will have a positive demeanor, strong problem-solving abilities, and proficiency in office software applications. This role is essential in creating a welcoming atmosphere and ensuring a positive experience for all visitors and employees within the organization.

Responsibilities

• Greet and assist visitors promptly and professionally as they arrive.
• Answer and direct incoming calls with a courteous and helpful attitude.
• Manage the front office area keeping it organized and welcoming.
• Maintain and update appointment calendars and schedule meetings.
• Coordinate reception services and manage incoming and outgoing mail.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Handle inquiries and provide accurate information about the organization.
• Support staff by preparing correspondence, reports, and presentations.
• Monitor office supplies and coordinate with suppliers for replenishments.
• Liaise with office management and provide necessary assistance as required.
• Ensure workspace safety and compliance with company policies and procedures.
• Maintain confidentiality of all sensitive information and documents.

Requirements

• High school diploma or equivalent; additional qualifications are a plus.
• Proven experience in a front office or administrative support role.
• Strong proficiency in Microsoft Office and other office management software.
• Excellent verbal and written communication skills are mandatory.
• Outstanding organizational and multitasking skills with keen attention to detail.
• Ability to work independently and as part of a collaborative team.
• Exceptional customer service orientation and a professional appearance.