Front Desk Receptionist (225-1009)

The Front Desk Receptionist plays a crucial role in creating a welcoming and efficient front office environment. Acting as the first point of contact for visitors, clients, and employees, the receptionist provides warm and friendly greetings while managing multiple tasks such as answering phones, scheduling appointments, and handling queries. Excellent communication skills, multitasking abilities, and a professional demeanor are paramount for success in this role. The ideal candidate should be organized, detail-oriented, and comfortable using office equipment and software. They should be proactive in identifying areas for improved efficiency and customer service, contributing to the overall smooth functioning of the office.

Responsibilities

• Greet all visitors in a warm, friendly, and professional manner upon arrival.
• Answer incoming phone calls promptly, directing them to the appropriate extensions or departments.
• Manage the scheduling of appointments and coordinate meeting room bookings efficiently.
• Maintain a neat and organized reception area to ensure a professional appearance.
• Assist in handling incoming and outgoing mail, packages, and deliveries accurately.
• Provide information about office facilities and local amenities to visitors as needed.
• Ensure that office supplies are well-stocked, making orders as necessary through approved vendors.
• Keep and update records of clients’ visits, ensuring confidentiality and accuracy.
• Perform basic administrative tasks such as filing, photocopying, and data entry when required.
• Collaborate with office staff to support operations and resolve customer issues efficiently.
• Offer assistance with travel arrangements and accommodations for office staff and visitors.
• Uphold all company policies and procedures while engaging with clients and internal teams.

Requirements

• High School Diploma or equivalent; an associate degree is a plus.
• Proven experience as a receptionist or a similar front desk role.
• Strong verbal and written communication skills are essential.
• Proficiency in Microsoft Office Suite and basic office equipment usage.
• Ability to manage multiple tasks while maintaining a high level of accuracy.
• Exceptional interpersonal skills with a customer-oriented attitude.
• Reliable, punctual, and consistently demonstrates a professional demeanor.