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Job Description

The Front Desk Agent - Arabic Speaker is responsible for delivering excellent customer service to hotel guests, primarily Arabic-speaking guests. They will greet and check-in guests, handle reservations, and provide information about hotel facilities and services. This role requires fluency in Arabic and English, strong interpersonal skills, and a friendly and professional demeanor.


  • Greet guests and check them into the hotel.
  • Handle reservations and confirm bookings.
  • Provide information about hotel facilities, services, and local attractions.
  • Assist guests with their requests and solve any problems or complaints.
  • Maintain a clean and organized front desk area.
  • Answer phone calls and direct them to the appropriate departments.
  • Process check-outs and handle payment transactions.
  • Collaborate with other hotel staff to ensure a smooth guest experience.


  • Fluent in Arabic and English.
  • High school diploma or equivalent.
  • Strong customer service and interpersonal skills.
  • Excellent communication and problem-solving abilities.
  • Previous experience in a customer-facing role is preferred.

Job Details

Role Function: N/A Work Type: Full-Time
Role Level: Mid-Level Country: United Arab Emirates
City: Abu Dhabi Number of Vacancies: 1
Job Category: Administrative & Clerical Company Website: https://www.talentmate.com/
Skills & Expertise
Good Communication Skill Attention to detail

What We Offer

  • Health Insurance
  • Visa
  • Paid Annual Leaves
  • Maternity and Paternity Leaves

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.


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