Food & Beverage Supervisor (225-1014)

As a Food & Beverage Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of the food and beverage department within our establishment. This position requires a strong leader who can manage and inspire a team to deliver exceptional customer service experiences. You will oversee daily operations, coordinate with kitchen and bar staff, maintain quality control, and provide strategic insight to improve our services. Your role will be crucial in creating a welcoming atmosphere for our guests, ensuring both customer satisfaction and adherence to health and safety regulations. You will also assist in the training and development of staff, fostering an environment of teamwork and continuous improvement. If you have a passion for hospitality and a commitment to delivering high standards, we invite you to join our dynamic team.

Responsibilities

• Supervise and support food and beverage team members in daily operations.
• Ensure all beverages are prepared and served according to company standards.
• Maintain health and safety regulations to ensure a safe environment for guests.
• Manage inventory levels and supply orders to prevent shortages or overstock.
• Collaborate with the culinary team to coordinate menus and service offerings.
• Oversee customer service and ensure quality experiences for all patrons.
• Train and mentor staff to enhance skills and improve performance levels.
• Handle customer complaints efficiently, ensuring issues are resolved promptly.
• Monitor departmental budgets and control costs without sacrificing quality.
• Conduct regular staff meetings to discuss operational updates and goals.
• Evaluate staff performance and provide constructive feedback for improvement.
• Implement marketing promotions to increase customer engagement and sales.

Requirements

• Minimum of 3 years of experience in food and beverage operations.
• Proven supervisory or management experience in a hospitality environment.
• Strong interpersonal and communication skills with guests and team members.
• Excellent organizational skills with the ability to multitask effectively.
• Knowledge of health and safety standards for food and beverage services.
• Ability to handle challenging scenarios and troubleshoot on-the-spot issues.
• Proficiency in restaurant management software and point of sale systems.