Food and Beverage Attendant 26J25

The Food and Beverage Attendant is a crucial member of the hospitality team, responsible for providing exceptional service and ensuring that guests have an enjoyable dining experience. Working in various settings such as restaurants, hotels, and other hospitality establishments, the attendant will interact directly with patrons, taking orders, serving food and beverages, and addressing any inquiries or concerns. An excellent Food and Beverage Attendant possesses strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Their role is pivotal in ensuring that guests feel welcomed and valued, contributing to the overall success of the dining operation. Whether part-time or full-time, this position offers a rewarding opportunity to engage with diverse patrons and be a part of a dynamic service team.

Responsibilities

• Greet guests promptly and with a friendly demeanor upon their arrival.
• Accurately take guests' food and beverage orders and relay them to the kitchen.
• Serve food and beverages to guests in a timely and efficient manner.
• Ensure the cleanliness and presentation of both dining areas and service stations.
• Respond promptly and courteously to any guest inquiries or requests.
• Process payments and handle cash or credit transactions with accuracy.
• Assist in setting up dining spaces for arrivals and special functions.
• Maintain a thorough knowledge of the menu items and daily specials.
• Collaborate with kitchen and bar staff to provide seamless service to guests.
• Address and resolve any guest complaints or concerns professionally.
• Adhere to all health and safety regulations as required by the establishment.
• Participate in team meetings and training sessions to improve service quality.

Requirements

• Previous experience in food and beverage service is preferred but not mandatory.
• Excellent interpersonal and communication skills are essential for this role.
• Ability to work efficiently and multitask in a high-pressure environment.
• Strong attention to detail to ensure high standards of service quality.
• Basic math skills required for cash handling and processing payments.
• Must be flexible to work various shifts, including evenings and weekends.
• Knowledge of food safety and hygiene standards is considered advantageous.