FandB Attendant French Speaker

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist®.

Job Description

• To consistently offer professional, friendly, warm and engaging service
• To demonstrate a complete understanding of the outlet’s Policies & Procedures and Service Standards
• To have full knowledge of the Menu, Beverage lists in the outlet and outdoor catering locations and all other promotions taking place at the Hotel.
• Knowledge of all menu items, garnishes, contents and preparation methods.
• Assist Guests regarding menu items in an informative and helpful way
• To follow all of safety and sanitation policies when handling food and beverage in the hotel and outdoor catering venues.
• To consistently offer professional, friendly, warm and engaging service
• Carry out all duties in accordance with local occupational health and safety legislation
• Comply with all Company policies, procedures and safety guidelines as outlined by your Supervisor
• Report all hazards, unsafe practices or defective equipment to your Supervisor
• Report and seek treatment for all injuries or illness sustained in the workplace, no matter how slight they may seem, as soon as possible but always within 8 hours
• Use the right tools and equipment for the job, and operate equipment in a way that will
• not be hazardous to you or other employees
• Follow all established safe work practices; do not take any unnecessary chances
• Properly use and care for all Personal Protective Equipment (PPE) required and provided
• Prevent slips and falls. Watch for spills or loose objects on floors. Clean up spills immediately and use wet floors signs. Do not allow cords to extend across doorways, aisles or other walkways. Use the handrail while ascending or descending stairs.
• Lift properly, keep your back straight, and then squat down to reach the object being lifted. Do not twist your body when lifting. Shift your feet to turn, if necessary. Do not attempt to lift exceptionally heavy objects by yourself. Ask for help.
• Always follow good housekeeping practices. Do not leave tools or equipment in hallways; keep your work area clean and organized.
• Discuss any questions or concerns regarding your safety with your Supervisor.
  
  

• Have a strong working knowledge of International Cuisine, buffet and a la carte
• With 5 years of culinary experience in a hotel environment
• Strong supervisory and communication skills
• Food Hygiene and Safety trained
• Enthusiastic and with outgoing personality who is very guest driven