Facilities Management FM Manager

Role: Facilities Management (FM) Manager  

Location: Abu Dhabi, UAE

Role purpose:

• To manage and oversee the end-to-end facilities management operations across ADIB’s portfolio (branches, offices, data centers, and ATMs), ensuring optimal service delivery, regulatory compliance, cost efficiency, and alignment with ADIB’s operational and sustainability objectives.

• Oversee daily FM operations across all ADIB locations (hard and soft services).

• Ensure service delivery is in line with agreed SLAs, KPIs, and contractual obligations.

• Monitor CAFM/IFMS systems for service requests, asset management, and performance tracking.

• Ensure timely resolution of maintenance issues and operational disruptions.

• Manage outsourced FM service providers and contractors.

• Ensure compliance with contractual scope, SLAs, and performance KPIs.

• Conduct regular performance reviews, site inspections, and audits.

• Support tendering, RFPs, contract renewals, and cost optimization initiatives.

• Ensure compliance with UAE regulations (OSHAD, NCEMA) and ADIB internal standards.

• Lead HSE implementation including risk assessments, incident reporting, and corrective actions.

• Ensure valid certifications (fire safety, civil defense, etc.) across all sites.

• Support audits (CBUAE, Internal Audit) and closure of related action points.

• Maintain accurate asset registers and lifecycle plans.

• Plan preventive and corrective maintenance strategies.

• Support CAPEX planning and execution (fit-outs, refurbishments, upgrades).

• Ensure optimal utilization and reliability of assets.

• Drive sustainability initiatives (energy efficiency, waste management, water conservation).

• Support ISO certifications (e.g., ISO 14001, 41001, 45001).

• Monitor and report on environmental KPIs (energy usage, recycling rates, carbon footprint).

• Develop and manage FM operating budgets (OPEX & CAPEX).

• Monitor cost performance and identify savings opportunities.

• Validate invoices and ensure alignment with delivered services.

• Support Business Continuity Planning (BCP) and emergency response readiness.

• Ensure preparedness for incidents (fire, system failure, security events).

• Coordinate with internal stakeholders during crisis situations.

• Collaborate with internal stakeholders (ADIB business, IT, Security, HR, Procurement).

• Ensure service alignment with business needs and customer experience.

• Provide regular reporting and dashboards to senior management.      

• Basic to intermediate knowledge of building services engineering (MEP)

• Understanding of maintenance processes in commercial or corporate facilities

• Ability to read and interpret technical drawings and manuals

• Problem-solving and analytical thinking

• Planning and coordination skills

• Attention to detail and safety awareness

• Willingness to learn and develop professionally

• Professional integrity and accountability

• Team-oriented approach

• Customer and service-focused mindset

• This position is for UAE Nationals only.

• Diploma or bachelor’s degree in mechanical, Electrical, Facilities, or Engineering discipline

• 3-6 years of experience in facilities, engineering, or technical operations