Expert - Operations Performance

Job Description

Support the Projects Development team to deliver key projects by tracking information, monitoring performance and preparing reports.

Responsibilities

Core Responsibilities:

• Ensure timely delivery of projects by developing plans based on logical framework approaches and preparing reports to monitor project progress and key performance indicators.
• Review and provide advise on operations projects scope of work, deliverables and timelines.
• Meet stakeholders, understand needs and resolve issues to maintain smooth operations.
• Ensure to monitor the performance of projects and operations while adhering to project KPIs and delivery timelines.
• Carry our audit requirements to ensure compliance to Policies, Strategies and Procedures.
• Perform metrics reporting and data analysis to identify issues and opportunities for process business improvements.
• Ensure proper project documentation including all signed off paperwork and track deliverables.
• Create and update Master Schedule for Projects with due dates to track deliverables including metrics and challenges.
• Participate in identifying and reporting work related hazards and risks and report HSE observation, near miss and incident.
• Participate Participate in identifying and reporting work related hazards and risks and report HSE observation, near miss and incident.
• Participate as key player on assigned projects and represent business unit in multi-division projects.
• People Management Responsibilities:
• Interact with equipment and infrastructure service
  
  

• Interact with customers and their representatives to support projects development strategies and execution plans.as key player on assigned projects and represent business unit in multi-division projects.
  
  

• Bachelor's degree in Engineering, Operations Management, Business Administration or a related field. Master's degree is a plus
• Project Management certificate is highly desired
  
  

• Excellent English. Arabic is an added advantage
  
  

• A minimum of 6-8 years of experience in a similar role
  
  

• Handling of Operations projects and cargo handling knowledge is must.
• Knowledge of ISO and IMO standards.
• Prior experience of project reporting and analysis
• Ability to work in 24×7 operating environment.
• Previous experience working in the Port and Maritime sector and hands on knowledge of ports operations and infrastructure development.