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Job Description

Job Description

The job scope includes:

Team Leadership:

  • Supervise and mentor a team of technical support specialists.
  • Allocate tasks and set performance goals for team members.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Ensure Safety is implemented.

Technical Support:

  • Oversee the setup, operation, and maintenance of one of the following: Audio, Video, Lighting, AV Networks or Technical Operations.
  • Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation
  • Collaborate with production and sales teams to meet technical requirements to ensure smooth operations of the park and shows and events under the management of Entertainment Technical
  • Able to handle challenging tasks.

Resource Management:

  • Ensuring that preventative maintenance is done In line with the maintenance management system
  • Coordinate with vendors and suppliers whilst following company guidelines
  • Optimize resource allocation to maximize efficiency when setting up and running shows and events or the daily operation.

Quality Assurance:

  • Implement and enforce best practices for equipment setup, operation, and safety.
  • Conduct quality checks to maintain high standards of audiovisual and technical production quality.
  • Stay up to date with industry trends and technological advancements to enhance entertainment offerings and experiences.

Documentation and Reporting:

  • Maintain detailed records of event setups, issues and resolution logs for future reference.

Collaboration:

  • Work closely with Stage Managers, Directors, and creative teams to understand technical requirements and provide solutions.
  • Foster a collaborative and innovative environment within the Entertainment Technical support team.

To be considered for the role, you will need to have:

  • Engineering or College diploma or equivalent
  • Minimum 3 years’ experience in Audio Video Lighting, Show control & network Maintenance and operation.
  • 1+ years’ Experience in installation of AVL systems including show control and network.
  • Proficient in written and spoken English


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: https://www.miral.ae Job Function: Event & Entertainment Management
Company Industry/
Sector:
Entertainment Providers

What We Offer


About the Company

Miral Experiences operates a diverse portfolio of world-class, award-winning immersive experiences and attractions in Abu Dhabi, bringing joy to visitors from around the world. From thrilling adventures and hands-on discovery to enriching cultural experiences, our destinations offer something for everyone, creating unforgettable moments for all ages. Our entertainment experiences on Yas Island include Ferrari World Yas Island Abu Dhabi, the world’s first Ferrari-branded theme park; Yas Waterworld, the UAE’s unique Emirati waterpark; Warner Bros. World™ Yas Island Abu Dhabi, the world’s first-ever Warner Bros. branded indoor theme park; SeaWorld Yas Island Abu Dhabi, the region’s largest indoor marine life theme park; and CLYMB Abu Dhabi, home to the world’s largest indoor skydiving flight chamber and the region’s tallest indoor climbing wall. Our cultural destinations include teamLab Phenomena Abu Dhabi, a multi-sensory experience where art, science, and technology converge; and Qasr Al Watan, a cultural landmark offering an in-depth exploration of the UAE’s heritage, values, and leadership.

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