ED Head Of GM Business Intelligence

Job Purpose

The role is responsible for establishing and leading an enterprise-wide intelligence, planning, and performance management capability for Global Markets, partnering closely with senior management to drive informed strategic decisions.

The role acts as a strategic partner to the Global Markets Management, providing data-driven insights, forward-looking analysis, and disciplined planning frameworks to support revenue growth, balance sheet optimisation, capital efficiency, and strategic decision-making across Trading, Sales and Regions.

The role owns the end-to-end management information, forecasting, strategic planning, performance analytics, executive reporting, ensuring alignment with Group objectives and regulatory expectations.

Key Accountabilities

• Business Intelligence & Insights
• Establish and lead a best‑ in‑ class Global Markets business intelligence function, delivering timely, accurate, and actionable insights to senior management
• Own the Global Markets management information (MI) framework, ensuring consistent and robust performance measurement across revenues, balance sheet usage, capital, liquidity, and risk‑ adjusted returns
• Deliver deep analytical insight into client profitability, product performance, cross‑ sell effectiveness, and regional trends to drive commercial outcomes
• Translate complex data into clear executive‑ level insights, narratives, and recommendations to support strategic and tactical decision‑ making
• Strategic Planning & Forecasting
• Lead the Global Markets strategic planning, budgeting, and forecasting process, in close coordination with Group Finance and Group Strategy
• Develop multi-year business plans aligned with FAB’s strategic objectives, market outlook, and regulatory constraints
• Ensure planning assumptions are robust, transparent, and well-governed with clear accountability and alignment across Trading, Sales, and Regions
• Performance Management
• Define and oversee GM performance management frameworks, including KPIs, scorecards, and management dashboards
• Monitor performance against plan, identify variances, and proactively highlight risks and opportunities to senior leadership
• Support GM leadership in setting targets, evaluating performance outcomes, and driving accountability across the franchise
• Partner with product and regional heads to embed performance discipline and fact-based decision-making
• Executive & Senior Management Engagement
• Act as a trusted advisor to the Global Markets leadership team, providing independent, data-led perspectives.
• Prepare and contribute to presentatrion materials for GM senior management, Group ExCo, and Board-level forums as required
• Ensure consistency and integrity of Global Markets reporting across internal and external stakeholders
• Data, Governance & Transformation
• Partner with Technology and Data teams to enhance GM data infrastructure, analytics platforms, and automation capabilities
  
  

• Minimum Bachelors degree in Finance, Economics, Business Administration, or a related field.
• Postgraduate degree (MBA or equivalent) preferred but not mandatory
  
  

• 15+ years of experience in financial services, with significant exposure to Global Markets, investment banking, or capital markets.
• Proven experience in senior leadership roles covering business intelligence, business management, planning, finance, strategy, or analytics within a complex financial institution.
• Excellent presentation and communication skills.
• Proven track record in developing and executing transformation strategies, delivering operational efficiencies, and achieving measurable results.
• Excellent strategic thinking and problem-solving skills.
• Strong leadership and people management abilities, with the ability to inspire and motivate teams.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization.
  
  

• Managing team 2-3 direct reports.