Document Controller (225-924)

A Document Controller is a vital role within any organization, responsible for managing the flow of documentation, maintaining records, and ensuring the accuracy and quality of document management processes. This position involves organizing, storing, and retrieving both electronic and paper documents, ensuring compliance with data protection regulations, and maintaining the confidentiality of company information. Document Controllers work across various departments, acting as a bridge between technical experts and administrative professionals, facilitating efficient communication and information management throughout the organization. They also play a crucial role in risk management by implementing and maintaining effective document control procedures that help the company minimize non-compliance and operational risks.

Responsibilities

• Develop and implement efficient document management systems for the organization.
• Ensure all documents are stored and archived according to company policies.
• Maintain confidentiality and security of sensitive company documents at all times.
• Facilitate easy access and retrieval of documents for authorized personnel only.
• Coordinate document shipping, distribution, and receipt processes effectively.
• Prepare data reports and management summaries for document tracking purposes.
• Regularly review and update document control policies to ensure compliance.
• Communicate with project managers to ensure documentation accuracy and completeness.
• Train employees on proper document control protocols and storage practices.
• Address document-related queries and resolve issues promptly and effectively.
• Maintain an accurate filing system and update document databases regularly.
• Collaborate with IT teams to support digitalization of document control processes.

Requirements

• Bachelor's degree in Business Administration, Information Management, or related field.
• Proven experience working as a Document Controller or similar role is essential.
• Proficient in document management software and Microsoft Office applications.
• Strong organizational skills with high attention to detail and accuracy.
• Excellent communication and interpersonal skills to liaise with team members.
• Ability to handle sensitive information with integrity and confidentiality.
• Familiarity with data protection regulations and document control policies.