Director Of Marketing PR And Communications

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Marketing, PR & Communications, you’re not just driving revenue growth across all hotel segments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day

• Shape and execute marketing, PR and communications strategy: Develop and implement integrated marketing, public relations, communications, brand, and digital strategies aligned with the hotel's commercial objectives and long-term vision.
• Drive brand awareness and business growth: Support revenue generation and business performance through impactful marketing campaigns, strategic partnerships, media exposure, and innovative promotional initiatives.
• Lead marketing planning and performance reviews: Facilitate regular campaign and performance reviews while contributing to annual marketing plans through analysis of market trends, guest insights, brand performance, and growth opportunities.
• Ensure commercial alignment: Collaborate closely with Sales, Revenue Management, and Operations teams to align marketing activities with pricing, distribution, sales strategies, and business objectives.
• Foster media and stakeholder relationships: Build and maintain strong relationships with media representatives, influencers, tourism authorities, corporate partners, and community stakeholders to enhance the hotel's visibility and reputation.
• Develop data-driven marketing strategies: Monitor market trends, competitor activities, digital analytics, and consumer behavior to inform marketing decisions and maintain a strong competitive position.
• Cultivate a high-performing team: Recruit, develop, and inspire marketing and communications talent through effective leadership, performance management, coaching, professional development, and recognition programs.
• Protect and enhance the hotel's reputation: Oversee public relations activities, crisis communication plans, brand messaging, and online reputation management to ensure a consistent and positive brand image across all channels.
  
  

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

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