Director Digital Channels UAE National
Talentmate
United Arab Emirates
28th June 2026
2606-2544-1731
Job Description
- Lead large-scale, customer-facing digital platforms
- 10+ years driving digital product and channel performance
A technology-led organisation operating at significant scale within the UAE, focused on delivering advanced digital platforms and services across a complex and evolving ecosystem.
The organisation plays a key role in driving digital transformation, with a strong emphasis on customer experience, platform adoption, and continuous innovation. It operates in a high-visibility environment where digital performance, usability, and engagement are critical to broader strategic success.
Job Description
- Define and execute a digital channels strategy aligned with organisational priorities
- Lead the development and continuous enhancement of web and mobile platforms
- Drive integration of products and services across digital channels with a strong focus on user experience
- Oversee mobile application development and release cycles across app stores
- Monitor performance KPIs and optimise channels using data insights and customer feedback
- Ensure ongoing improvement of usability, accessibility, and engagement
- Manage departmental budgets, performance, and resource allocation
- Collaborate with senior stakeholders and external partners across a complex ecosystem
- Lead change initiatives and support ongoing transformation programmes
- Build and lead high-performing, customer-focused digital teams
- Define and execute a digital channels strategy aligned with organisational priorities
- Lead the development and continuous enhancement of web and mobile platforms
- Drive integration of products and services across digital channels with a strong focus on user experience
- Oversee mobile application development and release cycles across app stores
- Monitor performance KPIs and optimise channels using data insights and customer feedback
- Ensure ongoing improvement of usability, accessibility, and engagement
- Manage departmental budgets, performance, and resource allocation
- Collaborate with senior stakeholders and external partners across a complex ecosystem
- Lead change initiatives and support ongoing transformation programmes
- Build and lead high-performing, customer-focused digital teams
- Leadership role within a high-impact, large-scale digital environment
- Opportunity to shape and enhance widely used digital platforms
- Exposure to complex ecosystems and high-visibility initiatives
- Strategic influence across customer experience and digital performance
- Long-term career growth within a transformation-driven organisation
Quote job ref: JN-062026-7042766
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Abu Dhabi |
| Company Website: | https://redirect.michaelpage.com/mp-home | Job Function: | E-commerce & Online Sales |
| Company Industry/ Sector: |
Other | ||
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