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Customer Service Supervisor

Talentmate

United Arab Emirates

29th May 2026

2605-2349-119

Job Description

Support the sales process by providing timely, error-free quotes that contribute to revenue generation.
Ensure and enable the customer service team responds to customer inquiries and complaints accurately and within agreed timeframes, maintaining a customer-focused approach.
Maintain and develop strong working relationships with global agents, across all regions, to support collaboration and business growth.
Lead and guide customer service team members to ensure efficient quotation preparation, accurate cost analysis, and consistent service standards.
Oversee RFQs and tender submissions to ensure accurate pricing, complete documentation, and timely submission in line with requirements.
Build and strengthen relationships with service providers while identifying improved agents and suppliers to ensure high service quality and competitive offerings.
Minimum 5 years’ experience in the same role.
Graduate of any management-related courses.
Good negotiation, time-management, multi-tasking skills
Excellent English communication skills.
Proficient with MS Office applications and able to learn new software quickly.

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Abu Dhabi
Company Website:	http://www.gac.com	Job Function:	Customer Service
Company Industry/ Sector:	Transportation Logistics Supply Chain and Storage

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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