Counter Sales Executive 04D25

A Counter Sales Executive is responsible for facilitating sales at the counter by engaging with customers and providing them with excellent service. This role requires a proactive individual who can efficiently manage customer inquiries, process transactions, and ensure a positive shopping experience. Working at the frontline of sales operations, the Counter Sales Executive should possess strong communication skills and a customer-centric approach. This position involves maintaining a well-organized and attractive retail space, restocking products, and collaborating with the sales team to achieve sales targets. The ideal candidate will be detail-oriented, motivated, and proficient in handling sales systems and cash registers. A strong passion for driving sales and enhancing customer satisfaction is crucial for success in this role.

Responsibilities

• Welcome and assist customers with a focus on delivering outstanding service.
• Manage customer inquiries and swiftly address their sales or product questions.
• Process sales transactions promptly while ensuring accuracy and customer satisfaction.
• Build customer relationships to encourage repeat and referral business.
• Maintain an attractive and organized counter area that facilitates sales.
• Monitor inventory levels and restock items as needed to ensure product availability.
• Collaborate with team members to achieve and surpass sales targets and objectives.
• Handle customer complaints and concerns with professionalism and efficiency.
• Maintain knowledge of current promotions, product features, and benefits.
• Operate cash registers and ensure accurate end-of-day financial balance.
• Gather and assess customer feedback to improve service and product selection.
• Provide product demonstrations and educate customers on product use and care.

Requirements

• High school diploma or equivalent is required for this position.
• Previous experience in a retail or sales environment will be advantageous.
• Strong communication skills to effectively engage and assist customers.
• Proficiency in operating sales systems and point-of-sale (POS) terminals.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Customer-focused attitude with the capability to handle inquiries professionally.
• Flexibility to work fluctuating hours, including weekends and holidays.