Job Description

Duties And Responsibilities

  • Welcome patients and visitors politely.
  • Book, confirm, cancel, and reschedule appointments.
  • Answer phone calls, WhatsApp messages, and patient inquiries.
  • Register patients and update their information in the clinic system.
  • Coordinate appointments with doctors and nurses.
  • Handle billing, payments, receipts, and insurance documentation when required.
  • Explain clinic services and direct patients to the appropriate department.
  • Maintain patient confidentiality and organize medical records.
  • Keep the reception and waiting area clean and professional.
  • Follow clinic policies and applicable UAE healthcare regulations.

Qualifications And Skills

  • Good communication skills in English and Arabic is required.
  • Previous clinic or hospital reception experience is preferred.
  • Basic computer skills, including Microsoft Office and appointment systems.
  • Friendly attitude, professional appearance, and good customer service.
  • Ability to multitask and work under pressure.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: https://royalhealthrehab.ae/ Job Function: Healthcare & Medical Services
Company Industry/
Sector:
Other

What We Offer


About the Company

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