Client Manager – Real Estate Brokerage 01D25

As a Client Manager in a real estate brokerage, you are the pivotal bridge between our clients and our services, facilitating smooth and effective transactions. Your role is essential in nurturing existing relationships and forging new connections with potential clients. By providing expert guidance and personalized service, you ensure our clients receive the best market advice, feel valued, and are inclined to continue doing business with our agency. Your ability to manage client expectations, coordinate with internal teams, and stay abreast of the latest real estate trends will contribute significantly to the firm's reputation and successes. Join us to be part of a dynamic environment where client satisfaction and transaction efficiency are paramount goals.

Responsibilities

• Develop and maintain strong relationships with existing and potential clients.
• Provide detailed market analysis and strategy advice to support client transactions.
• Monitor local real estate market trends and communicate them to clients.
• Manage client communication across various platforms to ensure satisfaction.
• Coordinate with real estate agents to facilitate smooth property showings and negotiations.
• Serve as the primary point of contact for clients on active deals and queries.
• Identify opportunities to upsell or cross-sell real estate services to clients.
• Organize and attend client meetings to assess and fulfill their real estate needs.
• Handle client feedback and resolve any issues with promptness and professionalism.
• Prepare detailed reports on client activities and potential market insights.
• Liaise with legal and financial advisors to ensure compliance with real estate regulations.
• Conduct post-sale follow-ups to maintain long-term client relationships and referrals.

Requirements

• Bachelor's degree in Business, Real Estate, or a related discipline.
• Proven experience in client relationship management within the real estate sector.
• Strong understanding of real estate market dynamics and industry practices.
• Excellent verbal and written communication skills are necessary.
• Proficiency in CRM software and Microsoft Office Suite is essential.
• High level of professionalism and commitment to exceptional customer service.
• Ability to multitask and manage multiple client accounts effectively.