Catering Compliance Officer

Job Description

Support the implementation and monitoring of Etihad’s Quality Management Program for food safety and Halal compliance across F&B and service partners. Ensure adherence to UAE and international regulations and assist with audits, documentation, and training activities under the guidance of the Manager.

Accountabilities

• Support compliance efforts with Etihad Catering and F&B partners on food safety, Halal, and HACCP requirements.
• Monitor regulatory updates and assist in updating internal policies and procedures to reflect compliance needs.
• Assist in planning and executing audits and inspections across the supplier network.
• Contribute to the development and upkeep of food safety, Halal, and quality assurance documentation.
• Coordinate with internal stakeholders on complaint investigations and documentation follow-up.
• Support documentation processes during new vendor onboarding and contract periods.
• Track performance data and assist in preparing reports on compliance trends and audit outcomes.
• Help organize and deliver basic training sessions on food safety, hygiene, and allergen awareness.
• Maintain accurate records of compliance-related activities, audit results, and corrective actions.
• Assist in managing allergen and ingredient declarations and coordinating recall procedures as needed..
  
  

Qualifications

• Bachelor’s degree in Food Science, Microbiology, Environmental Health, or related discipline.
• 5–8 years of relevant experience in food safety, HACCP, or quality assurance within catering, food manufacturing, or hospitality.
• Formal HACCP training and certification in food safety auditing preferred.
• Strong attention to detail, good communication skills, and ability to work cross-functionally.
  
  

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

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