Business Process Analyst

Job Summary:

We are seeking a dedicated Business Process Analyst to design, analyze, and manage business processes, ensuring effective modeling and alignment with organizational strategic objectives.

Key Responsibilities:
*Engage with business units and associated process managers to gather detailed process information through workshops, interviews, and existing documentation reviews.
*Analyze existing workflows and identify gaps, overlaps, and improvement opportunities.
*Model business processes using MEGA BPM tools in accordance with established guidelines, frameworks, and naming conventions.
*Ensure models are structured, validated, and stored appropriately within the BPM repository.
*Facilitate discussions across business units to resolve discrepancies, align on process ownership, and ensure consensus on shared workflows.
*Mediate conflicting viewpoints and drive resolution through structured dialogue and stakeholder engagement.
*Build strong relationships with process owners, SMEs, and leadership to ensure buy-in and sustained collaboration.
*Adhere to BPM governance standards and contribute to continuous improvement of modeling practices.
*Deliver complete and validated process maps for assigned business areas within agreed timelines.

Role Requirements and Qualifications:
*Bachelor’s degree in Business, IT, or related field .
*Relevant 2+ years of experience in business process management, enterprise architecture, or transformation roles.
*Hands-on experience with MEGA HOPEX BPM tool and process modeling standards (e.g., BPMN).
*Strong facilitation, negotiation, and stakeholder management skills.
*Proven ability to manage complex team dynamics and drive alignment across silos.
*Analytical mindset with attention to detail.
*Excellent communication and documentation skills.
*Experience in BPM lifecycle, familiarity with frameworks like APQC, ITILetc.

Why Join Us:
*Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors.
*Continuous investment in employee growth and professional development with a strong focus on up & re-skilling.
*Competitive compensation & benefits, ESOPs and international assignments.
*Supportive environment with healthy work-life balance and a focus on employee well-being.
*Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.