Boarding Officer

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Who we are:
Wilhelmsen Port Services (WPS) delivers seamless port experiences to vessels around the world. As a global leader in ships agency and marine services, we ensure safe, efficient, and consistent operations across all port calls through trusted partnerships and a strong global network.

• We can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that comes with new digital tools and skills.
  

• Collect and process ships documents as required throughout the port call.
• Communication & Coordination with various parties including vessel / principal and port.
• Sending arrival and departure reports within the stipulated period
• Coordination with Owners, Shippers, Vessel Operators, Charterers, Consignee, Receivers.
• Co-ordination with various Port Authorities/ Terminals / Terminal representatives in Ruwais and with Vessel masters for Berthing / Pilotage and Marine Prospects.
• Perform vessel visit as required in accordance with Standard Operations guidelines and
• Customer requirements, always ensuring with Master that all Husbandry, vessel and cargo requirements are in order.
• To ensure PDA is forwarded to principal prior vessel’s arrival.
• Co-ordinating with all concerned to discharge/load of cargo vessels calling in port (alongside)
• Utilisation of Revised DA & status change to RAD Draft within 72 hrs of vessel departure.
• Updating WASP system as per requirement
• Enquiries are attended promptly and followed up closely for status update in WASP.
• Attend, and board vessels, as directed by respective Manager in accordance with WSS SOP and Customer Requirements.
• Arrange all inward and outward formalities.
• Collect and process ships documents, as required throughout the port call.
• Perform vessel visit, as required, in accordance with SOP and Customer Requirements, always ensuring with Master that all husbandry, vessel and cargo requirements are in order.
• As applicable, ensure all requirements relating to cargo matters are well understood and relayed to Manager and other relevant parties.
• Report leads, business opportunities and relevant port updates as observed to Manager.
• Coordinate emergency/ non-emergency medical cases at Ruwais in liaison with CICPA.
• Assist with transportation of VIP, Master and crew as instructed.
• Ensure mandatory use of WASP as reporting tool in compliance with the SOP.
• Reporting ships arrival/sailing/cargo/commence/complete/ times and condition after office hours, as applicable.
• Ensure mobile phones hired out to vessel are signed for by Master and collected prior to departure, if required.
• Comply with Company Standards when working in ports/onboard vessels.
• Ensure accurate, timely and professional communication with all external and internal parties. Report and track cost elements of the call and give input on efficiency of the call.
• Tally & Supervision of the General / Bulk cargo/ Project vessel, as and when required.
• Arrangements of Okay to Board and other formalities for crew sign off including smooth port entry / exit of the crew during emergency medical cases.
• Required experience and skills:
• Experience in the Marine industry.
• Other job qualifications:
  
  • Excellent command of the English language
  • Familiar with MS Office applications
  • Good communication skills and Good telephone manners.
• Other general qualifications:
  
  • Work on own initiative within a team;
  • Ability to work under pressure;
  • Versatile & adaptable to varied working conditions;
  • Systematic and accurate nature.
    
    

• Competitive package/benefit
• Great culture and working environment
• A challenging job in an international company
• Sounds interesting? As an internal candidate you can apply by entering the internal job portal (Workday front page>Menu >Career>Find jobs). Here you can upload your resume and a motivational letter.
• Work location: Abu Dhabi, Ruweis.
• Application deadline: 13th August 2026