Associate TA Operations

About Us:

Mubadala is a leading global and responsible investor with US$300+ billion assets under management, five global offices and business investments in 50+ countries. While creating sustainable financial returns, we deliver impact and help find solutions to the world’s biggest challenges.

As a business, we aim to double the size of our portfolio over the next decade. To achieve this, we are seeking talent with corporate experience that can contribute to the organization’s success across local and global offices, including London, Beijing and New York.

Join a team that is at the heart of change and be part of Abu Dhabi’s economic diversification and investment opportunities globally in partnership with some of the world’s largest financial institutions.

Find out more about how you can add value to our business.

What you will do:

Human Capital is a strategic partner to Mubadala's leaders, helping achieve business objectives through our people.

Our teams attract, recruit, develop, and retain talent while fostering a high-performance culture, enhancing employee engagement, and ensuring Mubadala remains a world-class organization.

Talent Acquisition is responsible for ensuring the right talent is in the right place at the right time through Recruitment, Mobility, and Contingent Workforce Management.

As an Associate, TA Operations, you will play a key role in ensuring the smooth delivery of Talent Acquisition services while supporting the continuous improvement of processes, systems, reporting, and operational excellence initiatives.

Service Strategy

• Understand the Talent Acquisition strategy and its contribution to Mubadala's objectives.
• Ensure day-to-day activities support and align with strategic priorities.
• Contribute ideas and insights that enhance service delivery and operational effectiveness.
  
  

Service Delivery

Ensure services are delivered to agreed standards and achieve their intended objectives, including:

• TA invoicing and financial administration.
• Mobility payroll administration and coordination.
• Global health insurance administration and governance.
• Contract management and vendor administration.
• TA management information, analytics, and reporting.
• Administration of recruitment and mobility systems.
• Data quality management and reporting governance.
• Monitoring service levels and operational performance metrics.
  
  

Data Analytics & Reporting

• Develop, maintain, and enhance dashboards, reports, and data visualizations using Power BI and other reporting tools.
• Produce timely and accurate management information and operational reporting.
• Connect and integrate data from multiple internal systems and sources to generate meaningful insights.
• Identify trends, risks, and opportunities through analysis and present recommendations to stakeholders.
• Support business decision-making through data-driven insights and reporting.
  
  

Systems & Technology

• Support administration and continuous improvement of Talent Acquisition and Mobility systems.
• Act as a key liaison between business users and technology teams.
• Troubleshoot system and data-related issues and coordinate resolution with relevant stakeholders.
• Support implementation, testing, and enhancement of operational technologies and digital solutions.
• Drive opportunities for automation and process optimization through technology.
  
  

Survey Management & Employee Insights

• Design, administer, and manage surveys using tools such as Microsoft Forms and other feedback platforms.
• Analyze survey data and produce actionable insights and recommendations.
• Support employee and stakeholder feedback initiatives that enhance service effectiveness and user experience.
  
  

Projects & Continuous Improvement

You will have opportunities to contribute to strategic and operational projects, including:

• Employer Brand initiatives.
• Assessment and selection enhancements.
• Technology and automation projects.
• Process improvement initiatives.
• Workforce analytics and reporting enhancements.
• Vendor and operational governance improvements.
  
  

Stakeholder Management

• Build strong partnerships with internal stakeholders, vendors, and service providers.
• Represent Mubadala professionally when engaging with external partners and relevant authorities.
• Manage stakeholder expectations and ensure a high standard of service delivery.
  
  

Self-Leadership

• Continuously develop your professional capability and expertise.
• Demonstrate ownership, accountability, and a proactive approach to delivering results.
• Support and collaborate with colleagues to enhance team performance.
  
  

Continuous Improvement

• Identify opportunities to improve operational effectiveness and service quality.
• Research leading practices and industry trends to drive innovation and process enhancements.
• Contribute to creating a culture of operational excellence and continuous improvement.
  
  

Please note: This opportunity is offered on a limited-term contract for a duration of 6 to 8 months. Candidates should be able to commit to the full contract period.

What will you bring:

To succeed within this role, you will bring a strong mix of operational, analytical, technical, and stakeholder management skills, including:

Qualifications & Experience

• Degree preferably in Human Resources, Business Administration, Information Systems, Finance, or a related field.
• Minimum 5 years of experience in HR Operations, Talent Acquisition Operations, Recruitment Operations, Shared Services, or a similar operational role.
• Experience managing payroll-related processes, health insurance administration, invoicing, vendor management, and contract administration.
• Experience administering HR systems, recruitment systems, and operational technologies.
  
  

Technical & Analytical Skills

• Advanced Microsoft Excel skills, including Pivot Tables, Power Query, complex formulas, dashboards, reporting automation, and data analysis.
• Strong Power BI expertise with the ability to design, develop, maintain, and enhance interactive dashboards and business reports.
• Experience integrating and connecting Power BI to internal systems and multiple data sources.
• Strong technical and IT acumen, with the ability to understand systems, troubleshoot issues, identify root causes, and collaborate effectively with technical teams.
• Experience working with Microsoft Forms and similar tools for survey design, administration, analysis, and reporting.
• Strong numerical aptitude and advanced analytical capabilities.
• Experience producing management information, operational reporting, KPIs, dashboards, and data-driven business insights.
• Strong data governance mindset with a focus on accuracy, integrity, and quality.
  
  

Business & Operational Skills

• Experience managing suppliers, contracts, invoices, service providers, and SLA performance.
• Strong stakeholder management and relationship-building capabilities.
• Experience supporting process optimization, automation, and continuous improvement initiatives.
• Ability to balance multiple priorities while maintaining accuracy and attention to detail.
• Strong problem-solving and root cause analysis skills.
• Ability to communicate effectively with both business and technical stakeholders.
  
  

Personal Attributes

• Highly organized, detail-oriented, and comfortable working with large volumes of data and information.
• Proactive self-starter who takes ownership and drives results.
• Strong customer-service mindset and commitment to delivering high-quality outcomes.
• Collaborative team player with excellent interpersonal skills.
• High standards of integrity, professionalism, and business ethics.
• Comfortable operating in a dynamic, fast-paced, and evolving environment.
• Culturally aware and capable of working effectively across diverse teams and stakeholders.
• Passion for leveraging technology, data, and operational excellence to improve service delivery and business outcomes.
  
  

Most importantly, you will have a passion for contributing to Mubadala's mission and helping build a world-class Human Capital function through operational excellence, innovation, and continuous improvement.

What we offer:

A superior platform to grow your career, including:

• A collaborative and high-performing working environment with talented colleagues.
• Exposure to strategic Human Capital and Talent Acquisition initiatives.
• Opportunities for professional growth through learning, development, and hands-on experience.
• Hybrid working and wellness benefits that support work-life integration.
• Competitive compensation and benefits.
• A culture enabled by Mubadala's values of Accountability, Inspiration, Integrity, and Partnership.
• Opportunities to contribute to impactful projects that support Mubadala's long-term growth and success.
  
  

Key Indicators:

• Location: Abu Dhabi
• Flexible Working: Remote working up to 5 days a month
• Please note: This opportunity is offered on a limited-term contract for a duration of 6 to 8 months. Candidates should be able to commit to the full contract period.

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