Application Engineer

Job Scope

• The Support Engineer is accountable for addressing technical issues in a timely and efficient manner, maintaining strong relationships with partners and end users and ensuring full satisfaction at all times.
• Review Customer Specifications, BOQs, and drawings for realistic pricing as per scope of work and assist with the formulation of order winning strategies.

Main Duties and Responsibilities

• To submit a detailed response to the inquiry documentation and provide technical solutions to any subsequent requests for clarification. And develop costing as part of the quotation process.
• To respond to customer Questions and requests in a timely and efficient manner.
• To work with the customers, prospect to ascertain the inquiry information necessary to produce sales proposals, including technical product selection, quotation document and costing through BOQs & Standard technical specifications.
• Battery Capacity calculations based on Load profiles, Battery breaker calculations, Rectifier rating calculations.
• Coordinating with factory and interacting with customers for any clarifications during Pre-order stage.
• Handling Post order clarifications/ Technical Support for order processing during order execution stage (if required).
• To attend resultant calls for negotiations with the customer and convert those opportunities to purchase orders.
• Frequent follow up with the customer regarding the status of the project.
• Estimating the budget of our product based on the overall project value.
• Interaction with the customer to discuss for an upcoming project.
• Business development and found new customers.
• Negotiate with the customer regarding delivery period, Payment terms and conditions, Type of delivery.
• Attending the meetings with customers and create an awareness on our products.
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers.

Position Requirements

• Good experience in handling projects with major companies like ADNOC Onshore, ADNOC Offshore, SHELL

Education

• Bachelor’s degree in Electrical Engineering or Instrumentation and Control