Air Freight Coordinator (225-620)

The Air Freight Coordinator plays a crucial role in managing and facilitating the transportation of goods via air. This dynamic position requires a balance of logistical acumen, compliance management, and customer service skills to ensure that freight operations proceed smoothly and efficiently. The Coordinator liaises with various stakeholders including carriers, customers, and customs officials to execute shipment plans, resolve issues, and provide updates. They must possess an in-depth understanding of international air freight operations, documentation, and regulatory compliance. Strong communication skills, a detail-oriented mindset, and the ability to work under pressure are essential for success in this role. This position is ideal for someone who is passionate about global logistics and has a knack for solving complex logistical challenges.

Responsibilities

• Coordinate the day-to-day operations of air freight shipments with precision and accuracy.
• Prepare and review necessary shipping documentation including airway bills and customs forms.
• Liaise with airlines, freight forwarders, and ground handlers to schedule shipments.
• Ensure compliance with international regulations, tariffs, and trade laws affecting air freight operations.
• Resolve operational issues such as delays, cancellations, and damaged goods efficiently.
• Communicate shipment details, timelines, and updates to clients and internal teams promptly.
• Monitor shipment costs and negotiate rates with carriers for cost-effective transport solutions.
• Track shipments from origin to destination and provide status updates and reporting.
• Maintain accurate records of all shipments and related documentation in digital systems.
• Assist in the planning and execution of logistics strategies to enhance efficiency.
• Develop and maintain relationships with clients, vendors, and other key stakeholders.
• Identify areas to improve service quality and operational efficiency through proactive initiatives.

Requirements

• Bachelor’s degree in logistics, supply chain management, or a related field preferred.
• Minimum of 2 years’ experience in air freight coordination or similar logistics role.
• Mastery of air freight software systems and proficiency in MS Office suite.
• In-depth knowledge of international shipping regulations and compliance standards.
• Exceptional communication and negotiation skills in a fast-paced environment.
• Strong problem-solving abilities with a meticulous attention to detail.
• Ability to multitask, prioritize tasks, and meet tight deadlines under pressure.