Sales Support Manager

Job Description

• Collaborates with the Sales Teams to provide an excellent level of sales support. .
• Manages contract cycle and onboarding of new partners to strict internal deadlines.
• Provides central liaison for contracted partners and legal to ensure all contracts are issued/ revised within required deadlines.
• Oversees the submission of all paperwork to ensure on time delivery of joint marketing plans in the international markets in coordination with b2b marketing team.
• Manages complimentary ticket and hotel stay requests.
• Liaises with other departments to secure timely support in carrying out sales activities.
• Organises business trips and roadshows for our Sales Team to maximise the time the team can spend out of the office.
• Helps organisation of sales events & roadshows in the local market
• Shares weekly internal analytical reports
• Oversees new ticket product creation and visibility across all b2b portals.
• Coordinates with supporting departments such as finance, procurement, IT, GS and legal for any queries or problem resolutions of any kind.
• Revalidation/Refund - adhering to refund policy/procedure. Following up with refund status with finance
• Sales Business travels – Managing budget for travel/raising PRs/obtaining approval
• Insurance
• Managing Credit limit for all B2B clients.
• Assist in managing/resolution/execution of API products & resolution. Work closely with IT Team/Rev Team
• Assisting Sales Team with their partners/accounts when they are on leave or business travel
  
  

• Excellent spoken and written English
• Strong knowledge of MS Office
• Experience of managing a contracting cycle for a sales team
• Proven expertise in liaison between contracted partners and legal team
• Able to juggle a significant number of concurrent tasks
• Close attention to detail
• Excellent interpersonal and communication skills
• Bachelor’s degree or diploma
• 5 years of work experience in the UAE
• UAE driving license
  
  

• Arabic, Russian or Chinese language skills
• 7+ years of work experience in a sales role in the UAE