Job Description

Overview

About The First Group Hospitality 

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specializing in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. 

 

For more information, visit tfghospitality.com 

Job Description

Lead and optimize TFG-F&B operations across the region, ensuring high standards of food quality, service, guest experience, profitability, and compliance. The role supports outlet openings, menu and recipe development, food-cost control, forecasting, reporting, and F&B projects in collaboration with Design, Construction, Marketing, and Operations teams. Other responsibilities include but not limited to: 

  • Monitor kitchen production, service standards, food quality, hygiene, and presentation.
  • Manage menus, recipe manuals, recipe costing, pricing, and food-cost performance.
  • Analyze operational results, prepare forecasts, and deliver regular reports.
  • Coordinate promotions, events, functions, and outlet activities with F&B teams.
  • Lead daily briefings, training, coaching, performance reviews, and team development.
  • Support recruitment, scheduling, delegation, motivation, and disciplinary processes.
  • Handle guest complaints professionally and ensure effective service recovery.
  • Maintain equipment, fixed assets, inventories, maintenance, and safe working conditions.
  • Support new outlet openings and ensure consistent implementation across the region.
  • Maintain strong communication and relationships across departments.

Desired Skill & Expertise

  • Strong knowledge of hotel, resort, and multi-outlet F&B operations.
  • Excellent understanding of guest experience and service excellence.
  • Knowledge of culinary standards, menu planning, recipe development, and food costing.
  • Ability to analyze performance, manage budgets, forecast demand, and improve profitability.
  • Strong leadership, delegation, coaching, and team-building skills.
  • Ability to motivate diverse teams and develop talent at all levels.
  • Effective communication, presentation, organization, and problem-solving skills.
  • Experience working with Design, Construction, Marketing, and other project teams.
  • Knowledge of hygiene, sanitation, health and safety, and UAE regulations.
  • High level of professionalism, integrity, adaptability, and commercial awareness.


Job Details

Role Level: Executive-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: http://www.thefirstgroup.com Job Function: Food & Beverage Services
Company Industry/
Sector:
Real Estate

What We Offer


About the Company

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