Business Operations Coordinator

We are seeking a highly organized and detail-oriented Business Coordinator to support the CEO in managing day-to-day business communications, operational follow-ups, and strategic coordination across departments. This role is integral to ensuring the CEO remains informed, efficient, and effective in decision-making by streamlining internal communications, tracking priorities, and providing executive-level administrative support.

This is a professional, business-focused role—not a personal assistant position.

Key Responsibilities

Communication & Workflow Monitoring

• Monitor and triage all work-related messages (emails, internal chat platforms like Slack/Teams, etc.) addressed to or involving the CEO.
• Summarize and report daily activity across internal group chats (departmental WhatsApp, Slack, Telegram, or other team groups).
• Ensure timely follow-ups on key action items discussed in communication threads.
• Maintain a log of all inbound/outbound calls, prepare summaries of important discussions, and flag key issues to the CEO.
  
  

• Attend internal meetings with or on behalf of the CEO as required.
• Take accurate minutes of meetings, track key decisions, and ensure follow-ups with relevant stakeholders.
• Maintain a centralized task list and update progress of delegated items discussed during meetings.
• Coordinate scheduling of meetings, manage calendars, and align cross-departmental availabilities.
  
  

• Prepare executive summaries, reports, and briefs for internal and external meetings.
• Support the CEO in preparing presentations, pitch decks, or strategic memos.
• Liaise with department heads to ensure alignment on weekly and monthly goals.
• Act as a confidential liaison between the CEO and senior leadership or external stakeholders.
  
  

• Create daily/weekly dashboards highlighting staff deliverables, missed deadlines, or pending tasks (based on inputs from different teams).
• Follow up with department leads to close open loops on behalf of the CEO.
• Escalate unresolved operational concerns with appropriate context.
  
  

• 3–5 years’ experience as an Executive Assistant, Business Coordinator, or Communications Manager supporting C-level executives or founders.
• Strong business communication skills (written and verbal) with excellent summarization and synthesis abilities.
• Highly organized, reliable, and capable of handling confidential information with discretion.
• Proficiency in productivity and collaboration tools (Google Workspace, Microsoft Office, Slack/Teams, Trello, Notion, or similar).
• Ability to multitask across functions and follow through independently in a fast-paced environment.
• Strong analytical thinking and prioritization skills.
  
  

• Prior experience in tech/startup environments.
• Exposure to business operations, project coordination, or internal communications roles.
• Familiarity with CRM systems or enterprise dashboards.
• Preferably a Filipino.