客服专员
Talentmate
United Arab Emirates
8th August 2026
2608-55387-4
Job Description
- 通过线上聊天工具（如在线客服、社交媒体、邮件等）解答用户账户操作等方面的问题；
- 及时处理客户投诉、异常反馈，提升客户满意度和留存率；
- 熟悉游戏行业或互联网行业，确保为客户提供准确、专业的答复；
- 协助运营、风控、技术等部门收集用户反馈，推动问题优化与改进；
- 定期整理客户问题和需求，形成数据报告，为业务优化和用户体验改进提供参考；
- 参与客服流程优化(SOP)，提升整体服务质量和响应效率。
- 大专及以上学历，具备良好的沟通能力与服务意识；
- 具备互联网在线客服工作经验者优先；
- 熟悉客服系统、办公软件，能同时处理多任务；
- 抗压能力强，能够适应轮班及节假日排班工作制度；
- 细心负责，有耐心，具备较强的团队合作精神。
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Abu Dhabi |
| Company Website: | www.taqar.net | Job Function: | Customer Service |
| Company Industry/ Sector: |
Business Consulting and Services and Strategic Management Services | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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