客服专员
Talentmate
United Arab Emirates
7th August 2026
2608-33985-6
Job Description
- 通过在线聊天、邮件等渠道，解答客户咨询，提供优质服务；
- 处理客户投诉、疑问，并跟进解决方案，提升客户满意度；
- 记录和整理客户反馈，及时向相关部门汇报并优化服务流程；
- 维护客户关系，主动关怀客户需求，提高客户忠诚度；
- 完成上级安排的其他客服相关工作。
- 经验要求：有客服、销售或相关工作经验者优先；
- 沟通能力：普通话标准，具备良好的语言表达和沟通能力；
- 服务意识：有耐心、责任心，能站在客户角度思考问题；
- 应变能力：具备一定的抗压能力，能快速处理突发问题；
- 办公技能：熟练使用电脑，能操作办公软件、客服系统等；
- 团队合作：有良好的团队协作精神，服从管理，积极主动。
- 语言要求：中文或英文
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Abu Dhabi |
| Company Website: | https://www.lestars.net/ | Job Function: | Customer Service |
| Company Industry/ Sector: |
Other | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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