Sales Associate - Sports Store (225-1013)

As a Sales Associate at our bustling sports store, you will play a crucial role in delivering superior customer service and enhancing the shopping experience for our clientele. You will be the face of our store and the primary point of contact for customers seeking sporting goods, apparel, and accessories. With a keen interest in sports and excellent communication skills, you will guide customers through their purchasing journey, providing expert advice and recommendations tailored to their needs. Working closely with the team, you will ensure that the store is well-stocked, organized, and visually appealing, creating a welcoming environment that encourages sales and fosters customer loyalty. This role offers an exciting opportunity to combine your passion for sports with a commitment to customer satisfaction and sales excellence.

Responsibilities

• Greet customers warmly and offer assistance in locating sports products.
• Provide knowledgeable recommendations based on customers' specific sports interests.
• Maintain cleanliness and organization of the sales floor and product displays.
• Assist customers in understanding product features, benefits, and usage.
• Process sales transactions efficiently using point-of-sale systems.
• Manage inventory levels and replenish stock as necessary to meet sales demand.
• Collaborate with team members to achieve store sales targets and goals.
• Resolve customer complaints and inquiries promptly and professionally.
• Stay informed about new sports products and industry trends to better serve customers.
• Participate in promotional events and marketing initiatives to boost store visibility.
• Ensure pricing is accurate and visible, updating any changes as required.
• Follow company policies and procedures for sales and customer service activities.

Requirements

• High school diploma or equivalent education is required for this position.
• Proven experience in retail, sales, or customer service roles is advantageous.
• Strong communication and interpersonal skills to connect with diverse customers.
• Passion for sports and knowledge of various sporting goods and equipment.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Proficiency in using point-of-sale systems and basic computer applications.
• A friendly, supportive attitude with a focus on delivering exceptional customer service.