Receptionist (225-1015)

A Receptionist serves as the primary point of contact and ambassador for a company or organization. They play a crucial role in creating a positive first impression for clients, visitors, and employees. Their primary duties involve greeting visitors, handling incoming calls, and performing a range of administrative tasks to support the office's smooth functioning. Receptionists must possess excellent communication skills, a friendly demeanor, and the ability to manage multiple responsibilities efficiently and effectively. They contribute significantly to the overall atmosphere and professional image of the organization by ensuring that guests feel welcomed and attended to while ensuring that office operations run smoothly. An adept Receptionist is organized, detail-oriented, and able to maintain composure in a busy and dynamic environment, making them a vital component to any successful office setting.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office promptly.
• Answer, screen, and forward incoming phone calls efficiently.
• Ensure reception area is neat, tidy, and presentable at all times.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries accordingly.
• Maintain office security by following safety procedures and controlling access.
• Order and manage office supplies inventory as needed.
• Update calendars and schedule meetings and appointments effectively.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Assist in travel arrangements and accommodations for company staff or visitors.
• Coordinate conference room availability and set up when required for meetings.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite, especially Word, Excel, and Outlook.
• Hands-on experience with office equipment, like printers and fax machines.
• Professional attitude, appearance, and excellent customer service skills.
• Strong verbal and written communication skills in English.
• Ability to be resourceful and proactive when issues arise.
• Attention to detail, organizational skills, and ability to multitask efficiently.