Operations Associate (225-1014)

The Operations Associate is a key player in ensuring the seamless functioning of the organization's day-to-day operations. This role is crucial for maintaining efficiency and productivity across various departments. The Operations Associate collaborates with multiple teams to streamline procedures, manage schedules, and implement operational policies. The ideal candidate will be a proactive problem solver with strong organizational skills and a keen eye for detail. They should have the ability to work under pressure, prioritize tasks, and meet deadlines efficiently. This role offers a great opportunity for individuals looking to develop their career in operations and logistics within a dynamic and supportive work environment.

Responsibilities

• Coordinate and manage operational activities to ensure compliance with company guidelines.
• Support the operations manager with day-to-day administrative tasks and special projects.
• Assist in the development and implementation of process improvements and operational policies.
• Monitor and analyze key performance indicators to identify areas for improvement.
• Prepare and maintain comprehensive reports to facilitate management’s strategic decision-making.
• Liaise with vendors and suppliers to ensure timely delivery of goods and services.
• Provide support to customer service teams to resolve any operational issues efficiently.
• Collaborate with the IT department to enhance the functionality of operational tools and systems.
• Conduct regular audits and inventory checks to ensure accuracy and compliance with regulations.
• Support budget planning processes and monitor operational expenses effectively.
• Train and oversee junior staff and new hires to enhance their operational skills.
• Ensure all safety regulations are adhered to during the execution of operational tasks.

Requirements

• Bachelor’s degree in business administration, operations management, or a related field.
• At least 2 years of experience in operations or a similar operational role.
• Excellent organizational and multitasking abilities to manage various operational duties.
• Strong analytical skills with the ability to interpret data and propose solutions.
• Proficiency in using Microsoft Office Suite and familiar with operational software tools.
• Outstanding communication skills to interact effectively with team members and vendors.
• Ability to work independently and display initiative in solving complex operational problems.