Front Office Receptionist (225-1013)

A Front Office Receptionist plays a pivotal role in any organization, serving as the first point of contact for visitors and clients. This position is crucial for maintaining the office's smooth operation and creating a welcoming atmosphere. The receptionist manages the front desk activities, answers inquiries, handles administrative tasks, and coordinates communication between departments. An ideal candidate should possess good organizational skills, be pleasant and courteous, and excel in multitasking. Strong communication skills and a professional demeanor are paramount, as the receptionist reflects the company’s image and ethos. By efficiently managing interactions and appointments, the Front Office Receptionist ensures that the office functions seamlessly, supporting both staff and visitors alike.

Responsibilities

• Greet and welcome visitors with a friendly and professional manner.
• Answer and direct phone calls to relevant departments swiftly and clearly.
• Manage and schedule appointments to ensure smooth office operations.
• Maintain the reception area in a clean and organized manner for visitors.
• Handle incoming and outgoing mail, faxes, and delivery packages accurately.
• Provide basic and accurate information in person and via phone or email.
• Coordinate with other departments to ensure efficient office operations.
• Perform administrative duties like data entry, filing, and copying as needed.
• Monitor office supplies and place orders when necessary to maintain inventory.
• Keep track of office security by managing access cards and visitor logs.
• Assist with event planning and execution as required by management.
• Support other teams with various administrative projects and tasks.

Requirements

• Proven work experience as a Front Office Receptionist or similar role.
• Proficiency in Microsoft Office Suite and general computer literacy.
• Excellent verbal and written communication skills are essential.
• Strong organizational skills with the ability to multitask efficiently.
• Professional attitude and appearance are a must for this role.
• High school diploma is required; additional qualifications are a plus.
• Ability to handle sensitive information with confidentiality and discretion.