F&B Team Lead 21O25

The F&B Team Lead is a key leadership position within the food and beverage department, responsible for overseeing and guiding the team to ensure efficient operations and exceptional service delivery. The role involves coordinating various facets of F&B services, including dining, catering, and hospitality events, while also focusing on maintaining high standards of customer satisfaction and business profitability. The ideal candidate will demonstrate strong leadership and communication skills and will have a keen eye for detail. This position requires an innovative approach to problem-solving and an ability to work under pressure in a fast-paced environment. The F&B Team Lead will collaborate with different departments to optimize operations, drive sales, and contribute to the overall success of the organization.

Responsibilities

• Lead the F&B team to deliver outstanding service and customer satisfaction.
• Coordinate and oversee daily food and beverage operations efficiently.
• Develop and implement strategic initiatives to optimize service quality.
• Monitor inventory levels to ensure sufficient supplies and reduce waste.
• Collaborate with senior management to set and achieve financial targets.
• Train and mentor team members to enhance service skills and productivity.
• Implement health and safety regulations to ensure compliance with standards.
• Analyze customer feedback to continually improve service offerings.
• Assist in menu planning and the creation of promotional activities.
• Resolve any service issues promptly to maintain customer satisfaction.
• Schedule team shifts and manage workload distribution effectively.
• Ensure the ambiance and presentation align with the brand's quality standards.

Requirements

• Proven experience in a supervisory role within the F&B industry.
• Exceptional leadership skills with a focus on team development.
• Strong understanding of food safety and sanitation regulations.
• Excellent communication skills with attention to detail and problem-solving.
• Ability to work in a high-pressure environment and adapt to change.
• Experience in budgeting, forecasting, and financial analysis for the F&B sector.
• Knowledge of culinary trends and best practices to enhance service delivery.