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Restaurant Supervisor

Talentmate

Qatar

21st December 2025

2512-21949-1

Job Description

Job Summary

The Restaurant Supervisor is responsible for overseeing daily operations of a dinein restaurant to ensure smooth service, high guest satisfaction, and compliance with food safety and brand standards. The supervisor leads the frontofhouse team, supports the Restaurant Manager, and ensures that every guest enjoys a consistent, highquality dining experience.

Key Responsibilities / Duties

Daily Operations & Service

· Supervise and coordinate all frontofhouse activities during shifts (service, seating, order taking, billing, and guest handling).

· Ensure the restaurant is fully ready for service (opening duties) and properly closed (closing duties) as per checklist (cleanliness, music, A/C, cash, POS reports, logbook).

· Maintain high standards of food quality, presentation, and beverage service in coordination with the kitchen and bar teams.

Team Leadership & Training

· Supervise, schedule, and motivate restaurant staff (servers, hosts, bussers, cashiers) to deliver prompt, courteous, and efficient service.

· Conduct daily briefings, onthejob training, and performance feedback; support the Restaurant Manager in appraisals and disciplinary actions.

· Lead by example in grooming, uniform, behavior, and service etiquette to build a positive team culture.

Guest Experience & Complaint Handling

· Interact with guests, handle inquiries, feedback, and complaints professionally and promptly, taking corrective action to ensure satisfaction.

· Maintain a guest and staff logbook to record compliments, issues, and suggestions for continuous improvement.

· Build relationships with regular customers and promote loyalty programs or special offers.

Compliance & Safety

· Ensure strict adherence to HACCP, ISO, and local food safety, hygiene, and health regulations at all times.

· Monitor cleanliness, maintenance, and presentation of the dining area, restrooms, and equipment; report any maintenance issues.

· Implement and enforce company policies on safety, security, and guest wellbeing.

Administrative & Inventory Support

· Assist the Restaurant Manager with shift reports, cash handling, POS reconciliation (e.g., MICROS), and daily sales summaries.

· Monitor stock levels of food, beverages, and operating supplies; assist in ordering and stock control to minimize waste and breakages.

· Keep updated on menu items, promotions, special events, and wine/beverage lists, and ensure the team is fully trained on them.

Required Skills & Qualifications

· Strong leadership, communication, and interpersonal skills; ability to motivate and manage a diverse team.

· Excellent command of English (spoken and written); Arabic is a strong plus for guest interaction in Qatar.

· Good problemsolving and guestservice skills, with the ability to handle pressure during peak hours.

· Proficiency in POS systems (e.g., MICROS, Oracle, or similar) and basic computer skills (MS Office, email).

· Solid understanding of HACCP, food safety, and hygiene standards.

Job Details

Role Level:	Intermediate	Work Type:	Full-Time
Country:	Qatar	City:	Al Wakrah
Company Website:	www.mobhiraservices.com	Job Function:	Food & Beverage Services
Company Industry/ Sector:	Food and Beverage

What We Offer

Health Insurance
Visa
Transport/Commuting Allowance
Reimbursement of Mobile Bills
Paid Annual Leaves
Housing Allowance
Bonus

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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