Sales Executive - Automotive (225-1013)

A Sales Executive in the automotive industry is responsible for driving sales growth and building strong relationships with customers. They play a vital role in the sales department by identifying potential leads, understanding customer needs, and delivering exceptional customer service to enhance the dealership’s sales performance. The Sales Executive showcases automobiles, highlights features that suit customer preferences, and negotiates sales agreements to ensure customer satisfaction and loyalty. A successful candidate will have extensive knowledge of automotive products, excellent communication skills, and a proactive approach to sales. They should thrive in fast-paced environments and be committed to meeting and exceeding sales targets while maintaining the highest standards of customer service.

Responsibilities

• Identify and develop potential prospects through networking and referrals.
• Build and maintain long-term relationships with new and existing customers.
• Provide detailed product presentations that showcase features and benefits.
• Actively participate in sales meetings and training sessions for continuous improvement.
• Negotiate terms of sales agreements to achieve win-win outcomes.
• Meet and exceed monthly, quarterly, and annual sales targets set by management.
• Coordinate with the finance team to facilitate seamless customer credit applications.
• Stay informed about the latest trends and developments in the automotive industry.
• Maintain accurate records of customer interactions and sales activities in CRM systems.
• Provide comprehensive customer service during and after the sales process.
• Participate in sales events and trade shows to promote products and services.
• Address and resolve customer queries and complaints in a timely manner.

Requirements

• High school diploma or equivalent; a bachelor's degree is preferred.
• Proven sales experience in the automotive industry or related field.
• Strong knowledge of automotive products and features is essential.
• Excellent customer service skills and a professional demeanor.
• Exceptional communication, negotiation, and presentation skills.
• Ability to work in a fast-paced environment and adapt to changes quickly.
• Proficiency in using CRM software and Microsoft Office Suite.