Sales Associate (225-1010)

As a Sales Associate, you will be the face of our company, dedicated to providing the highest level of customer service and satisfaction. Your role involves engaging with customers to understand their needs and ensuring that they make informed purchasing decisions. You will be responsible for maintaining in-store and window displays, organizing product items, handling cashier duties, and keeping up-to-date with product knowledge. You will aid customers in locating desired products and operate the cash register fluidly and accurately, as well as assist with the implementation of store promotions and sales strategies. Your ultimate goal is to contribute significantly to achieving the store's sales targets through your exceptional service and communication skills. Your initiative in approaching customers and building a loyal customer base will play a critical role in the store's success.

Responsibilities

• Greet and engage customers to ascertain their needs and preferences effectively.
• Maintain and organize product displays and store layout constantly.
• Provide exceptional customer service to enhance shopping experience and drive sales.
• Assist customers with product selection and offer advice on extended purchases.
• Manage transactions at the cash register quickly and accurately.
• Stay knowledgeable about the current merchandise, sales, and promotions.
• Resolve customer complaints and issues tactfully and professionally.
• Collaborate with team members to ensure efficient store operations daily.
• Contribute to achieving and exceeding store sales and productivity objectives.
• Implement store marketing strategies and promote special offers effectively.
• Maintain cleanliness and ensure the store environment is welcoming and inviting.
• Track and replenish inventory to keep the shelves stocked and organized.

Requirements

• High school diploma or equivalent is required for this position.
• Proven experience in a retail or similar sales environment preferred.
• Excellent communication and interpersonal skills to engage customers.
• Ability to work flexible hours, including evenings and weekends.
• Strong understanding of sales principles and customer service practices.
• Proficiency in handling transactions, cash register, and inventory management.
• Capability to work in a fast-paced environment and manage multiple tasks.