Barista (225-1010)

Join our vibrant team as a Barista, where your passion for coffee and exceptional customer service skills will shine. In this role, you will be responsible for preparing and serving a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Your friendly demeanor and ability to work efficiently in a fast-paced environment will enhance the experience of our customers, making each visit memorable. As a key member of our café team, you will also contribute to the daily operations, ensuring cleanliness, restocking supplies, and supporting your teammates. If you are enthusiastic about coffee culture and enjoy interacting with people, this is the perfect opportunity for you to grow your career in the food and beverage industry.

Responsibilities

• Prepare and serve high-quality coffee and tea beverages according to company standards.
• Use espresso machines, grinders, and other equipment safely and effectively.
• Maintain a clean and organized work environment, including the seating area.
• Engage with customers in a friendly and informative manner to enhance their experience.
• Answer customer queries and address any concerns or special requests professionally.
• Effectively manage time and prioritize tasks during busy periods to ensure efficiency.
• Assist in the training and mentoring of new staff members as needed.
• Restock supplies and inform management of any inventory needs or shortages.
• Adhere to food safety and sanitation guidelines to ensure a safe environment.
• Process transactions quickly and accurately using the point of sale system.
• Contribute to marketing efforts through product knowledge and upselling techniques.
• Participate in team meetings and contribute to improving operational practices.

Requirements

• Previous experience as a Barista or in a customer service role is preferred.
• Strong communication and interpersonal skills are essential for customer interaction.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Basic math skills to effectively handle cash and credit transactions accurately.
• Flexibility to work various shifts, including weekends and holidays.
• A passion for coffee culture and eagerness to learn about new products.
• Reliable, punctual, and able to maintain a professional appearance at all times.