Job Description

Description

Job Summary:

The Outlet Server is responsible for providing excellent customer service to guests in the hotels dining outlets. This role involves taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests.

Key Responsibilities

  • Greet guests and present menus.
  • Take food and beverage orders accurately and promptly.
  • Serve food and beverages to guests in a courteous and timely manner.
  • Ensure tables are properly set and clean.
  • Handle guest inquiries and complaints professionally.
  • Process payments and issue receipts.
  • Assist in maintaining cleanliness and organization of the dining area.
  • Collaborate with kitchen and bar staff to ensure timely service.
  • Adhere to all health and safety regulations.

Requirements

Qualifications:

  • High school diploma or equivalent.
  • Previous experience as a server or in a customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of food and beverage menus and service standards.
  • Friendly and professional demeanor.

Compensation And Benefits

  • Benefits: 401K plan, health, dental, and vision insurance, paid time off and holidays, employee discounts on hotel services.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Wood Dale IL
Company Website: http://www.emahotels.com Job Function: Food & Beverage Services
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

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