MGR I BUSINESS SUPPORT

Job Summary

Ensure that Admin-related services are provided for all team members; manages the day-to-day business office-related tasks for the organization to ensure high-quality service delivery and operational efficiency.

Job Responsibilities

• Policy Implementation and Compliance Oversee the implementation of policies and procedures within the business office to ensure compliance with organizational standards and applicable government regulations.
• Team Management and Support Manage and supervise staff performing office support functions, and provide guidance and assistance on day‑to‑day operational activities as needed.
• Administrative Leadership Plan, organize, direct, and evaluate the overall administration function, ensuring efficient service delivery and continuous improvement in performance.
• Financial and Budget Management Manage budgets and cash flow, monitor expenditures, and forecast future financial requirements. Regularly track budget utilization (actual vs. forecast).
• Leadership Competencies Demonstrate the following competencies:
• Hold people accountable
• Execute plans in a disciplined manner
• Envision the future
• Drive diversity and inclusion
• Collaborate across functions and boundaries
• Coach and develop employees
• Service Provider Compliance Ensure that all service providers (e.g., canteen, janitorial, and transport/driver services) comply with RBA standards and organizational requirements.
• Facilities and Administrative Improvement Identify opportunities to enhance administrative and admin processes, and develop proposals and project plans for management approval.
• Operational Oversight Oversee key administrative functions, including:
• Inventory management of office equipment and supplies
• Processing of expatriate visa requirements
• Uniform management
• Visitor management
• Travel and airline bookings
• Courier services
• Billing and payment processing
• Vendor and Cost Management Analyze operational requirements and recommend the most cost‑efficient suppliers and partners while ensuring service quality.
  
  

• Bachelor’s Degree of any course
• At least 10 years of solid experience in related function in a manufacturing setting; with 5 years leadership experience as a manager.
• Ability and desire to navigate an ambiguous space and be able to judge and execute on priorities.
• Project leader skills and natural ability to influence people; effective communication and partnership within and outside of Operations.
• Values: Integrity, Accountability, Teamwork, Innovation
  
  

• Bachelor’s Degree of any course
• At least 10 years of solid experience in related function in a manufacturing setting; with 5 years leadership experience as a manager.
• Ability and desire to navigate an ambiguous space and be able to judge and execute on priorities.
• Project leader skills and natural ability to influence people; effective communication and partnership within and outside of Operations.
• Values: Integrity, Accountability, Teamwork, Innovation